Privacy
Policy
Online Orders
Purchase online via credit card using our secure
server. You will receive a confirmation e-mail
immediately after ordering. When you place an
order online, you enter your payment information
on a "secure" page that uses SSL (Secure
Socket Layer) Technology. This page will "encrypt"
or code your information so that it is not visible
as it travels the internet.
Phone Orders
Orders can be placed by phone:
Monday through Friday from 9:00 am - 6:00 pm
PST at:
775 450-5223 or 888 LIV-GOOD (888 548-4663).
Delivery and Shipping
Domestic Shipping:
Most orders are sent within 24 hours, however,
(in case's of low inventory) it may take up
to five working days from the time the order
is received until package is shipped out. Please
take this into consideration when purchasing
expedited shipping. If your delivery is time-critical,
please call or e-mail ahead to confirm availability.
If you need to ship to a PO Box, select "US
Mail - Priority" as UPS and FedEx will
not delivery to a PO Box.
International Shipping:
Please inquire before ordering. Not available
at all times.
Lost or Damaged Shipments
We are not responsible for merchandise lost
or damaged in transit; you must file a claim
with the delivery carrier. Contact us within
three days of delivery (or expected delivery)
and we will provide you with necessary tracking
and shipment information.
Defective Merchandise
In the event that an item appears defective
upon arrival, please contact us by phone within
48 hours.
Returns
Our goal is 100% customer satisfaction. We want
you to be happy with your purchase. That is
why every item we sell is carefuly tested and
inspected before we ship to you. If you are
not satisfied within 30 days of purchase, you
may return the item for replacement or credit.
Some products
ordered from LivenGood LifeStyles are shipped
directly from the company that manufactures
the product and manufacturer's warranties would
apply.
We accept returns under
the following conditions:
1. Merchandise must not be damaged or broken
and must be in the condition in which it was
received.
2. For full refund: call for a return
number, which must be placed on the
outside of package. Package must be returned
within 7 days of receipt in condition sent.
3. Customer pays return shipping costs. No CODs
accepted.
4. Merchandise must be sent by either UPS, FedEx,
or USPS with tracking and insurance for full
purchase price.
5. Merchandise must be properly packed. We will
not issue a credit for items damaged in transit
due to improperly protected packages.
Once the merchandise is received and inspected
we will issue a credit for the amount of the
returned item(s) plus sales tax (original shipping
is not refunded).
Product Availability
We will do everything we can to get your order
to you in as timely a manner as possible.
If the item listed is out of stock or has
been discontinued, we will contact you by
email or phone to let you know your options.
You can choose to have the item taken off
your order or you can choose a replacement
product instead.
Privacy
Policy
The privacy practices of this policy apply
to our services available under the domain
and subdomains of www.Livengood-Lifestyles.com
and www.MacaLive.net.
We recognize that privacy is an important
issue, so we design and operate our services
with the protection of your privacy in mind.
This Privacy Policy outlines the types of
personal information we gather when you use
our services related to the Website, as well
as some of the steps we take to safeguard
use of the Website.
Information We Collect
You can browse the Website without telling
us who you are or revealing any personal information
about yourself. Once you give us your personal
information, you are not anonymous to us.
If you choose to use our services, we may
require you to provide contact and identity
information, billing information, shipping
information and other personal. You always
have the option to not provide information
by choosing not to use a particular service
or feature.
For every visitor, we automatically collect
and store: the name of the domain and host
from which you access the Internet; the Internet
protocol (IP) address of the computer you
are using; the browser software you use and
your operating system; the date and time you
access the Website; and the Internet address
of the site from which you linked directly
to our sites. We use this information only
as anonymous aggregate data to determine the
number of visitors to different sections of
the Website, to ensure the Website is working
properly, and to help us make the Website
more useful. We use your IP address to help
diagnose problems with our server, and to
administer the Website. Your IP address is
also used to gather broad demographic information.
We do not install, download or otherwise distribute
or utilize Spyware on the Website.
How We Use Information
We Collect
We do not sell, rent, trade or otherwise share
any personally identifiable information about
our users to any third party. This includes,
but is not limited to the names, addresses,
e-mail addresses, and phone numbers of our
users. In addition, we will not disclose any
personally identifiable financial or security-related
personally identifiable information. We will
only release information about you if you
direct us to do so, if we are required by
law to do so, or in other legally limited
circumstances (for example, to protect your
account from fraud).
Email
Any information that is submitted to us via
email becomes our public property and may
be used at its discretion. The information
you send to us may be stored and used to improve
the Website and our products, or it may be
reviewed and discarded.
Cookies
Upon your first visit to the Website, a cookie
is sent to your computer that uniquely identifies
your browser. A "cookie" is a small
file containing a string of characters that
is sent to your computer when you visit most
websites. We use cookies to improve the quality
of our service and to better understand how
people interact with us. We doe this by storing
user preferences in cookies and by tracking
user trends and patterns of how people search.
Most browsers are initially set up to accept
cookies. You can reset your browser to refuse
all cookies or to indicate when a cookie is
being sent. However, some features or services
of this Website may not function properly
without cookies.
Security Measures
Your information is stored on servers located
in the United States. We use secure socket
layer (SSL) encryption and firewalls to protect
the transmission of the information you submit
to us when you use our secure online forms.
The information you provide to us is stored
securely. However, even the most robust security
systems are not foolproof and users should
consider this when revealing any personally
identifiable information to any party over
any form of media.
Email that you send us is not necessarily
secure against interception. If your email
communication includes sensitive information
like your Social Security number, your bank
account number, or your credit or charge card
numbers, contact us through one of our secure
online forms or by mail or telephone.
Children
We do not sell products for purchase by children.
If you are under 18, you may use the Website
only with the involvement of a parent or guardian.
Links
The Website may contain links to other sites.
While we try to link only to sites that share
our high standards and respect for privacy,
we are not responsible for the content, security,
or privacy practices employed by other sites
and make no statement on the privacy policies
of sites not under our direct control.
Credit Service Provider
We use a credit card processing company to
bill users for goods and services. These companies
do not retain, share, store or use personally
identifiable information for any secondary
purposes.
Communication
If you have any questions about this privacy
statement, or our privacy practices, you can
contact the company by sending a letter to:
Livengood-Lifestyles
7750 West 4th Street, Ste.169
Reno, Nevada 98523
775 450-5223
888 LIV-GOOD
(888 548-4663)
EMAIL
Changes
Our business changes regularly; this privacy
statement will change also, and use of information
that we gather now is subject to the privacy
and security statement in effect at the time
of collection.
You should check this policy frequently to
see recent changes.
By visiting this website
you agree to be bound by the terms and conditions
of this Privacy Policy. If you do not agree
please do not use or access the Website.