We accept Visa, Mastercard, Am/Ex, Discover and PayPal
|
|
Privacy Policy
Online Orders
Purchase online via credit card using our secure server. You
will receive a confirmation e-mail immediately after ordering.
When you place an order online, you enter your payment information
on a "secure" page that uses SSL (Secure Socket
Layer) Technology. This page will "encrypt" or code
your information so that it is not visible as it travels the
internet.
Phone Orders
Orders can be placed by phone Monday through Friday from 9:00
am - 5:00 pm PST at:
310 543-2705 or 888 LIV-GOOD (888 548-4663).
Delivery and Shipping
Domestic Shipping: Most ordesr
are sent within 24 hours, however, (in case's of low inventory)
it may take up to five working days from the time the order
is received until package is shipped out. Please take this
into consideration when purchasing expedited shipping. If
your delivery is time-critical, please call or e-mail ahead
to confirm availability. If you need to ship to a PO Box,
select "US Mail - Priority" as UPS and FedEx will
not delivery to a PO Box.
International Shipping: Please inquire before ordering.
Not available at all times.
Lost or Damaged Shipments
We are not responsible for merchandise lost or damaged in
transit; you must file a claim with the delivery carrier.
Contact us within three days of delivery (or expected delivery)
and we will provide you with necessary tracking and shipment
information.
Defective Merchandise
In the event that an item appears defective upon arrival,
please contact us by phone within 48 hours.
Returns
Our goal is 100% customer satisfaction. We want you to be
happy with your purchase. That is why every item we sell is
carefuly tested and inspected before we ship to you. If you
are not satisfied within 30 days of purchase, you may return
the item for replacement or credit. Some
products ordered from LivenGood LifeStyles are shipped directly
from the company that manufactures the product and manufacturer's
warranties would apply. We accept returns under the
following conditions:
1. Merchandise must not be damaged or broken and must be in
the condition in which it was received.
2. For full refund: call for return number, which must be
placed on the outside of package.
Package must be returned within 7 days of receipt in condition
sent.
3. Customer pays return shipping costs. No CODs accepted.
4. Merchandise must be sent by either UPS, FedEx, or USPS
with tracking and insurance for full purchase price.
5. Merchandise must be properly packed. We will not issue
a credit for items damaged in transit due to improperly protected
packages.
Once the merchandise is received and inspected we will issue
a credit for the amount of the returned item(s) plus sales
tax (original shipping is not refunded).
Product Availability
We will do everything we can to get your order to you in
as timely a manner as possible. If the item listed is out
of stock or has been discontinued, we will contact you by
email or phone to let you know your options. You can choose
to have the item taken off your order or you can choose
a replacement product instead.
Privacy
Policy
The privacy practices of this policy apply to our services
available under the domain and subdomains of www.Livengood-Lifestyles.com
and www.MacaLive.net.
We recognize that privacy is an important issue, so we design
and operate our services with the protection of your privacy
in mind. This Privacy Policy outlines the types of personal
information we gather when you use our services related
to the Website, as well as some of the steps we take to
safeguard use of the Website.
Information We Collect
You can browse the Website without telling us who you are
or revealing any personal information about yourself. Once
you give us your personal information, you are not anonymous
to us. If you choose to use our services, we may require
you to provide contact and identity information, billing
information, shipping information and other personal. You
always have the option to not provide information by choosing
not to use a particular service or feature.
For every visitor, we automatically collect and store: the
name of the domain and host from which you access the Internet;
the Internet protocol (IP) address of the computer you are
using; the browser software you use and your operating system;
the date and time you access the Website; and the Internet
address of the site from which you linked directly to our
sites. We use this information only as anonymous aggregate
data to determine the number of visitors to different sections
of the Website, to ensure the Website is working properly,
and to help us make the Website more useful. We use your
IP address to help diagnose problems with our server, and
to administer the Website. Your IP address is also used
to gather broad demographic information. We do not install,
download or otherwise distribute or utilize Spyware on the
Website.
How We Use Information We Collect
We do not sell, rent, trade or otherwise share any personally
identifiable information about our users to any third party.
This includes, but is not limited to the names, addresses,
e-mail addresses, and phone numbers of our users. In addition,
we will not disclose any personally identifiable financial
or security-related personally identifiable information.
We will only release information about you if you direct
us to do so, if we are required by law to do so, or in other
legally limited circumstances (for example, to protect your
account from fraud).
Email
Any information that is submitted to us via email becomes
our property and may be used at its discretion. The information
you send to us may be stored and used to improve the Website
and our products, or it may be reviewed and discarded.
Cookies
Upon your first visit to the Website, a cookie is sent to
your computer that uniquely identifies your browser. A "cookie"
is a small file containing a string of characters that is
sent to your computer when you visit most websites. We use
cookies to improve the quality of our service and to better
understand how people interact with us. We doe this by storing
user preferences in cookies and by tracking user trends
and patterns of how people search. Most browsers are initially
set up to accept cookies. You can reset your browser to
refuse all cookies or to indicate when a cookie is being
sent. However, some features or services of this Website
may not function properly without cookies.
Security Measures
Your information is stored on servers located in the United
States. We use secure socket layer (SSL) encryption and
firewalls to protect the transmission of the information
you submit to us when you use our secure online forms. The
information you provide to us is stored securely. However,
even the most robust security systems are not foolproof
and users should consider this when revealing any personally
identifiable information to any party over any form of media.
Email that you send us is not necessarily secure against
interception. If your email communication includes sensitive
information like your Social Security number, your bank
account number, or your credit or charge card numbers, contact
us through one of our secure online forms or by mail or
telephone.
Children
We do not sell products for purchase by children. If you
are under 18, you may use the Website only with the involvement
of a parent or guardian.
Links
The Website may contain links to other sites. While we try
to link only to sites that share our high standards and
respect for privacy, we are not responsible for the content,
security, or privacy practices employed by other sites and
make no statement on the privacy policies of sites not under
our direct control.
Credit Service Provider
We use a credit card processing company to bill users for
goods and services. These companies do not retain, share,
store or use personally identifiable information for any
secondary purposes.
Communication
If you have any questions about this privacy statement,
or our privacy practices, you can contact the company by
sending a letter to:
Livengood-Lifestyles
7750 West 4th Street, Ste.169
Reno, Nevada 98523
310 543-2705
888 LIV-GOOD
(888 548-4663)
EMAIL
Changes
Our business changes regularly; this privacy statement will
change also, and use of information that we gather now is
subject to the privacy and security statement in effect
at the time of collection.
You should check this policy frequently to see recent changes.
By visiting this website you agree
to be bound by the terms and conditions of this Privacy
Policy. If you do not agree please do not use or access
the Website.